Privacy Policy

Avyya (“Avyya”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://avyya.in or otherwise interact with us.

Information We Collect

• Personal Information: This includes information that can be used to identify you, such as your name, billing address, shipping address, email address, phone number, and payment information.
• Usage Data: This includes information about your activity on the Site, such as the products you browsed or viewed, the pages you visited, and the searches you conducted.
• Device Information: This includes information about the device you use to access the Site, such as your device type, operating system, browser type, IP address, and device identifiers.

How We Collect Information

We collect information from you in a variety of ways, including:

• When you create an account or place an order:We collect personal information from you when you create an account on the Site or place an order for our products.
• When you browse the Site:We collect usage data about your activity on the Site using cookies and other tracking technologies.
• When you contact us:We collect personal information from you when you contact us by email, phone, or through a form on the Site.

Use of Information

We use the information we collect for a variety of purposes, including:

• To process your orders and fulfill your requests.
• To send you marketing communications, such as newsletters and promotional offers.
• To personalize your experience on the Site.
• To improve the Site and our products and services.
• To prevent fraud and maintain the security of the Site.

Disclosure of Information

We may disclose your information to third-party service providers who help us operate the Site and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.

We may also disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your activity on the Site. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences, track your activity on the website, and understand how you interact with the website.

You can disable cookies in your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Site.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Rights

You have certain rights with respect to your information. These rights may vary depending on the laws of your jurisdiction. You may have the right to:

• Access your information.
• Rectify your information.
• Erase your information.
• Restrict the processing of your information.
• Object to the processing of your information.

To exercise any of these rights, please contact us using the contact information below.

Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at customercare@avyya.in or by mail at:

1. Avyya Lifestyle Pvt. Ltd.
2. 43, opp Metro Pillar 72, near Khachariyawas
3. House, Mahent Nagar, Jai Ambey Colony,
4. Civil Lines, Jaipur, Rajasthan, India, 302006